Hello....
I’m a driven and dependable professional with a proven ability to work independently, manage time efficiently, and lead with purpose. Over the years, I’ve taken on diverse roles across business environments supervising teams, streamlining operations, and consistently delivering results. I pride myself on being punctual, well-presented, and unwavering in my commitment to excellence.
Alongside my management experience, I bring a strong technical skill set: I design and implement websites, networks, and databases including full administrative control and security protocols. I build custom applications using C#, VBA for Microsoft Forms, and other coding techniques tailored to business needs. Whether in corporate or retail settings, I combine a strong work ethic with creative problem-solving and the resilience to tackle challenges head-on. I don’t just meet expectations I raise the bar.
Learn MoreDatabase Design & Administration
I approach database architecture with a focus on scalability, security, and clarity. My experience spans relational and non-relational systems, where I’ve implemented role-based access, optimized queries, and designed schemas that support both performance and maintainability.
Networking & System Builds
I’ve built secure, resilient systems from the ground up integrating networking protocols, virtual environments, and hardware maintenance. My work with CISCO and Packet Tracer has sharpened my ability to troubleshoot complex configurations and design robust infrastructures.
Leadership & Team Management
Leadership for me means clarity, empathy, and accountability. I’ve cultivated high-performing teams through structured training, clear expectations, and a calm approach to conflict resolution ensuring both operational success and personal growth
Business & Operational Oversight
I bring a systems-thinking mindset to business operations. From inventory flow to financial accuracy, I’ve designed internal tools and workflows that reduce friction and improve compliance always with an eye on long-term sustainability./p>
Customer Service Excellence
Customer experience is a dialogue. I’ve used CRM systems not just to track interactions, but to understand patterns and anticipate needs resolving issues with speed and empathy, and turning feedback into actionable improvements.
Communciation & Interpersonal
Whether liaising with stakeholders or collaborating across departments, I prioritize transparency and shared goals. My communication style is direct but thoughtful, helping teams stay aligned and focused under pressure.
Technical Skills and Certifications
My technical foundation is built on hands-on experience. From PAT testing and IT support to certified safety roles, I’ve developed a practical understanding of compliance, diagnostics, and operational safety always backed by formal training.
