Adam Foyle

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Who Am I ?

I am a hard-working and ambitious individual that can work independently, without supervision, and can manage time effectively. Over my years of employment, I have supervised / managed staff and performed a variety of roles within a business. I have always been punctual, reliable and take great pride in my appearance. I have a strong work ethic and never back down from a challenge. I have acquired the skills necessary to contribute effectively to both corporate and retail settings.

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Adam Foyle

Helping me stand out from the crowd.

About Me

With over 30 years experience in Retail and FMCG sectors, including technical training and validation in the following areas: -

  • First Aid training for over 14 years

  • Fire Risk Management (Including Fire Marshalling)

  • Materials Handling including electronic equipment use (PPT & MEWP)
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    I am a qualified IT Technician and a qualified PAT Tester, with knowledge of programming, Web Site Design (HTML/CSS/JAVASCRIPT) Business and Finance, Databases and so much more.....

    Having held management positions since 1998 working for ‘Boots the Chemist’, ‘Cash Converters’ and ‘B&Q’, I have recently completed a 2-year transfer to a ‘Big Box’ unit (for B&Q), leading the Front End, Customer Service, Click & Collect, and Cash Office teams.

    Key Skills & Attributes

    Since becoming a Company Director for a small business, I have developed many valuable skills, including: Self-confidence, Creativity, Excellent customer service, Technical aptitude, Active listening, Strong merchandising and troubleshooting abilities, Staff management, and an eagerness to learn.

    Listed below you will find a more extensive detailing of these skills and attributes that I have acquired over the years.

    Leadership & Team Management

  • Supervisory Experience: Successfully managed and supervised teams of 8-12 staff members, ensuring efficient operations and high levels of customer service.
  • Staff Training & Development: Led staff training initiatives, including First Aid, Fire Safety, and equipment operation (e.g., Timber Saw, MEWP, and PPT).
  • Conflict Resolution: Effectively handled customer complaints and staff disciplinary actions, demonstrating strong conflict resolution and problem-solving abilities.

    • Operational & Inventory Management

  • Inventory Control: Managed the receipt, storage, and organization of stock, ensuring compliance with company policies and legislation.
  • Warehouse Management: Efficiently oversaw warehouse operations, including stock storage, retrieval, and returns, ensuring optimal inventory flow.
  • Financial Oversight: Conducted cash office duties such as cashing up, banking, and change ordering, with a focus on accuracy and compliance.

    • Business & Administrative Acumen

  • Business Operations: Played a key role in business administration tasks, including managing company communications, handling recruitment processes, and liaising with external partners (e.g., solicitors, accountants).
  • Process Improvement: Designed and implemented internal business forms and processes to improve operational efficiency.
  • Financial Management: Managed financial transactions, including cash handling, bank deposits, and budget oversight.

    • Customer Service Excellence

  • Customer Interaction: Delivered exceptional customer service in various roles, from assisting with orders and returns to handling till operations and addressing complaints.
  • CRM Proficiency: Skilled in using Customer Relationship Management (CRM) systems to track and manage customer interactions and feedback.

    • Technical Skills & Certifications

  • Technical Proficiency: Gained technical expertise through roles such as IT Technician, Portable Appliance Tester (PAT), and Timber Saw operator, with certifications in these areas.
  • Safety & Compliance: Certified in First Aid, Fire Safety, and various equipment operations, ensuring a safe and compliant work environment.

    • Communication & Interpersonal Skills

  • Effective Communication: Demonstrated strong communication skills in roles involving customer interaction, staff management, and liaising with stakeholders.
  • Team Collaboration: Worked closely with cross-functional teams to support store operations, resolve issues, and drive business success.
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